Privacy Policy

Last updated: 25 September 2026

Privacy & Cookies

This policy explains how Norris International Ltd handles personal information through this website and enquiries sent to us. For privacy questions, contact info@norris-intl.com or write to Norris International, 754 Altaif Square 22, Khartoum, Sudan.

Information we receive

When you use our contact form, we receive your name, email address, subject and message. Please include only information relevant to your enquiry and avoid sending payment details or sensitive personal information. The website does not offer online checkout, payment collection, newsletter registration or public customer accounts.

Our hosting and email services may process technical information such as your IP address, browser details, request times and server logs to deliver the website and email, diagnose faults and prevent abuse.

How we use information

We use enquiry details to respond to your request, discuss products and potential business, and maintain relevant correspondence. We also process technical information to operate and protect the website. Where applicable, these activities support steps you request before a contract, our legitimate interests in responding to enquiries and securing our services, and legal obligations. Where processing relies on consent, you may withdraw it by contacting us.

Email, service providers and storage

Contact-form messages are sent to info@norris-intl.com. The form does not keep a separate database of submissions, but messages and replies are held in our email system. HostGator provides our website and email hosting. These providers process information as needed to operate their services; their servers and support teams may be in countries other than yours.

We do not sell, trade or lease your personal information. We may disclose it to service providers supporting the website and email, or when required by applicable law.

Cookies and external fonts

WordPress uses essential cookies for authorised staff sign-in and administration. You can manage cookies in your browser; blocking essential cookies may prevent sign-in. The current website does not use advertising pixels or visitor analytics tools.

Some pages load fonts from Google Fonts. Your browser connects to Google to obtain these files, which exposes technical request information, including your IP address, to Google. See Google’s Privacy Policy for more information.

Retention and security

We retain correspondence for as long as needed to handle enquiries and relevant business records, resolve disputes and meet applicable obligations. Retention depends on the nature of the correspondence; this website does not automatically delete email messages. Hosting logs and backups are also subject to provider retention arrangements.

We use HTTPS and access controls to help protect information. No internet transmission or storage system can be guaranteed completely secure.

Your choices and requests

You can contact info@norris-intl.com to ask about information we hold about you or request access, correction or deletion. Depending on applicable law, you may also have rights to restrict or object to processing, request portability, withdraw consent, or complain to the relevant data-protection authority. We may need to verify your identity and retain certain records where legally required.

Other websites and updates

External websites have their own privacy practices. If our website services or information-handling practices change, we will update this page and its revision date.